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Star secret sessions5/2/2024 “We will continue to provide our hospital partners with regular updates.” “This matter is now before the courts and as such TransForm will not be making any comment,” Watters said in an e-mail. TransForm also would not provide any details this week on what security measures are being implemented since the cyberattack or what it is costing. Through spokesperson Michelle Watters, she also refused multiple interview requests from the Star, most recently on Tuesday. Her salary was listed at $222,478.īut TransForm has also avoided or refused public comment on a range of issues - cyberattack-related and otherwise - since the ransomware was discovered.īaluyot has not spoken publicly about the attack, and she did not attend the only joint media conference hospital leaders held on the issue. It had 23 employees on the 2022 list, including CEO Noralyn Baluyot, who took over in March of that year. Unlike some shared service organizations, TransForm actually does report to Ontario’s annual Public Sector Salary Disclosure, also known as the Sunshine List The organization currently has 147 full-time and 62 part-time employees, according to its website. TransForm has gone on a hiring spree in the wake of the cyberattack, with 16 positions advertised on its website as of Monday, including technical analysts, systems analysts, security analyst, and security architect. ![]() Once the hackers breached Bluewater Health, they were able to access files at the other hospitals through their common IT provider, TransForm Shared Service Organization.Ī sign on the exterior of the TransForm Shared Service Organization office in Windsor is shown on Wednesday, Jan. ![]() The other hospitals have a more up-to-date information system from Oracle Cerner, a U.S.-based supplier of health information technology platforms.īluewater said in January it will switch to Oracle Cerner, one of the most advanced systems out there, but it likely won’t be up and running until the end of 2024. TransForm and the five hospitals now face a proposed $480-million class action suit launched by a Bluewater patient.īluewater spokesman Keith Marnoch did not acknowledge requests from the Star for information about issues arising from the attack, including the growing backlog of appointments at the hospital.īluewater Health, the hardest-hit of the five hospitals, has been using the same Meditech health information system for the last 30 years. The attackers, a group known as Daixin Team, posted the information on the dark web and later claimed to have sold it. In addition to shutting down systems at all five hospitals and forcing the delay of procedures, the hackers stole sensitive information about at least 270,000 patients and staff, mostly from Bluewater Health. 23 that their shared service provider was “experiencing a cyberattack.” TransForm provides information technology (IT), supply chain, and accounts payable services for Bluewater Health, Chatham Kent Health Alliance, Erie Shores HealthCare, Hôtel-Dieu Grace Healthcare, and Windsor Regional Hospital. ![]() Everything else that applies to a hospital should apply to shared service organizations. But the accountability and transparency that we have in our public service, carry it on to the shared service organizations. “To pool your resources to get a better deal, I agree with that. “But the way they incorporate makes it legal for them to not share anything with anybody, except for the hospital they have contracts with.” They should,” said NDP health critic France Gelinas, who launched a private member’s bill to make such organizations more transparent. The organization has not held public meetings since its inception in 2013. TransForm did not point out that while public meetings may not be required, they’re also not prohibited. But the agency appeared to make an about-face following a January meeting when it stated provincial rules don’t require it to do so.
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